Most AI answers.
SquawkVoice resolves.

Most AI tools answer. SquawkVoice handles the whole conversation. On every voice and digital channel your customer might use. Books appointments on voice. Resolves questions on chat. Triages and replies on email. Confirms and follows up by SMS. Meets customers on WhatsApp.
SOC2 Compliant
GDPR Ready
HIPAA available
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Trusted by Teams Running Real Customer Operations

What teams see after going live.

70-90%

of routine inquiries resolved without a human agent

25-40%

less time on interactions that reach your team

5-15 pts

higher CSAT in the first 90 days

Same day

not quarters from kickoff to first live call
Based on customer deployments across mid-market operations.

Most AI takes a message.
We take action.

SquawkVoice meets your customer on the channel they chose. It books the appointment, looks up the order, creates the ticket. All in the same conversation. No transfers. No hold music. No "let me check on that."

Your team only steps in when a person actually adds value. And when they do, they already have the full context. The customer doesn't have to start over. They notice someone already knows their issue, and has the answer ready.

One agent. Every channels.
Same brain, same brand, same memory.

Configured once. Working across every conversation your customer might start.

Voice

Inbound and outbound calls.

Picks up in under a second and runs the conversation naturally, no phone trees. Books appointments, qualifies leads, checks order status, hands off with full context. Also runs the calls you initiate: reminders, follow-ups, re-engagement, check-ins. Inbound or outbound, same agent, same brand.

Chat

On your site, in your app.

Reads your docs, looks up records, and answers in real time. Books appointments, checks order status, processes returns, creates tickets. Takes action, logs the outcome, and hands off to your team with full context when a human needs to step in.

Email

Triage, draft, and reply.

Reads incoming email. Figures out what it's about. Drafts a reply grounded in your knowledge base. Sends it or routes to your team. Customers stop waiting two days for an answer.

SMS

Two-way texting, not no-reply alerts.

Answers inbound texts on the number your customers already have. Sends confirmations, reminders, and order updates, then handles the reply. Hands off to your team with the full thread.

WhatsApp

Where your customers already message.

Answers questions, books appointments, and shares tracking links, documents, and photos right in the thread, in 40+ languages. Same agent, same knowledge.” Button “See how WhatsApp works.

Stop guessing what's working.
Start seeing it.

Every conversation across every channel, measured, attributed, and ready to act on.
Performance
Resolution rates, average handle time, escalation reasons, deflection by channel. The numbers your team and CFO both want to see.
Conversations
What customers are asking about, where the AI is getting stuck, which topics are trending up. Real signal from real conversations, not guesswork.
Operations
Live queue of human handoffs, with the full conversation history and AI recommendation. Your team picks up faster and finishes the job cleaner.

Built differently. On purpose.

Two categories the market knows. A third one we're defining.
The legacy contact center
Single channel AI tools
What it is
A complete AI layer for every customer channel
A platform you log into to manage calls
A toolkit for developers to build voice agents
Who it’s for
Operations and CX leaders
Contact center supervisors
Engineering teams
What it handles
Voice, chat, email, SMS, and WhatsApp as one agent
Voice (well), chat (separately licensed), email (separately licensed)
Voice (well), chat (sometimes), email (rarely or never)
Time to Live
Same day, not quarters
Months of implementation
Weeks of building

Built for the way your industry actually works.

Healthcare

Appointment booking, insurance verification, after-hours triage.

Retail & E-commerce

Order status, returns, shipping inquiries.

Public Sector

Account inquiries, payment support, secure verification.

Hospitality & Travel

Reservations, modifications, guest services.

Education

Admissions, enrollment, student support.

Professional Services

Client intake, scheduling, qualification.

Connects to the systems
you already use

SquawkVoice plugs into your existing CRM, order management, scheduling, and knowledge systems. No rip-and-replace.

Enterprise-grade security. Out of the box.

Most CISO reviews clear in 2 to 3 weeks. 

Visit the trust center 
SOC2 Compliant
HIPAA with BAA
GDPR with DPA
AES-256 encryption
 Role-based access
Regional data residency

Frequently Asked Questions

What does SquawkVoice do?
How is this different from an IVR or phone tree?
What happens if the AI doesn’t know an answer?
What happens to missed calls now?
Is SquawkVoice secure and compliant?
What languages does it support?
 How quickly can I get started?

Stop making customers wait.
On any channel.

See SquawkVoice handle a real customer conversation, on the channel they chose, in the time they expect.