SquawkVoice
Privacy Policy

1. SquawkVoice AI Agent Studio — Privacy Policy (Web App)

Effective date: September 10, 2025

This Privacy Policy describes how SquawkVoice.ai, Inc. (“SquawkVoice,” “we,” “us,” or “our”) collects, uses,
and shares personal information when authorized users of our customers access and use the AI Agent Studio
web application and its associated APIs (collectively, the “Studio”). It also summarizes the choices and
rights you may have.

If you do not agree with this Policy, please do not access or use Studio.

1) Who we are & how to contact us

Controller: SquawkVoice.ai, Inc.
Address: 20660 Stevens Creek Blvd #248, Cupertino, CA 95014
Email: privacy@squawkvoice.ai

2) What this policy covers

Studio users: individuals who log in to configure, test, or monitor AI agents.
End users: people who call a Customer’s AI agent that is hosted or processed by SquawkVoice.
Studio surfaces: browser application, admin portals, and Studio APIs.

This Privacy Policy does not govern information collected by Customers from their end users outside of the Services.
Marketplace providers do not process or control Customer or end-user data on our behalf.

3) Information we collect

A. Information you or your organization provide

Account data such as name, business email, role, workspace association, authentication credentials, and profile preferences.

B. Information provided by your organization

Your admin may provision access and provide your name, email, and role.

C. Studio content & operational data

Configuration content, logs, metadata, audio, transcripts, and summaries.

D. Communications

Support requests or messages you send us.

E. Device data

Basic device/log information such as IP address, user agent, referrer, and error logs.

F. End-user interaction data

Audio recordings, transcripts, metadata, caller ID (if available), and safety signals.

4) AI / model-related processing

Audio and transcripts may be processed to enable speech recognition, synthesis, NLU, evaluation, redaction,
and quality improvement. We do not use call recordings, transcripts, or summaries to train or evaluate core
AI models. A limited subset may be manually reviewed by authorized personnel.

5) How we use information

To operate Studio; authenticate users; route calls; diagnose issues; detect fraud; and comply with law.

6) Cookies & analytics

Studio does not use cookies or analytics.

7) How we share information

With subprocessors; telecom providers; your organization’s admins; advisors; authorities; or in a merger.
We do not sell personal information.

8) International data transfers

Data is stored and processed in the United States.

9) Data retention

Recordings and transcripts are retained for 60 days.

10) Your choices

You may update certain details through Studio or your admin.

11) Your rights

California residents may request access, correction, or deletion.

12) Security

We use administrative, technical, and physical safeguards.

13) Children’s privacy

Studio is not directed to children.

14) Subprocessors

A current list is available on our website.

15) Changes to this Policy

We may update this Policy periodically.

16) Contact

privacy@squawkvoice.ai
20660 Stevens Creek Blvd #248, Cupertino, CA 95014

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2. SquawkVoice Mobile App — Privacy Policy

Effective Date: November 18, 2024

Information We Collect

Identification Information

Name, email, phone number, and account information.

Financial Information

Handled by our payment processor; we store only tokenized data.

Communication Information

Information you provide when contacting us.

Information Provided By Our Customers

Your organization may provide your provisioning details.

Information We Process Through AI Assistant

Audio and transcripts are saved to enable Customers to review calls and to maintain system reliability.
We do not use recordings or transcripts to train AI models. Limited manual review may occur.

How We Use Your Information

To provide the Mobile App; process transactions; improve the service; and respond to communications.

How We Share Information

With subprocessors; telecom providers; your organization’s admins; advisors; authorities; or in business transfers.
We do not sell personal information.

Data Retention

Recordings and transcripts are retained for 60 days.

Your Rights

California residents may request access, correction, or deletion.

Security

We use administrative, technical, and physical safeguards.

Children’s Privacy

The Mobile App is not directed to children.

Subprocessors

A list is available on our website.

Changes to This Policy

We may update this Policy periodically.

Contact

privacy@squawkvoice.ai
20660 Stevens Creek Blvd #248, Cupertino, CA 95014

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3. SquawkVoice.ai — Website Privacy Notice

Effective Date: December 1, 2025

Information We Collect on the Site

Form submissions; IP address; user agent; error logs; cookies or analytics if enabled.

How We Use This Information

To operate and secure the Site; respond to inquiries; understand site usage.

Sharing

We may share information with hosting providers, analytics vendors, advisors, or authorities. We do not sell personal information.

Your Choices

You may disable cookies or request access/deletion via privacy@squawkvoice.ai.

Contact

privacy@squawkvoice.ai
20660 Stevens Creek Blvd #248, Cupertino, CA 95014