This document lists the subprocessors currently authorized by SquawkVoice.ai, Inc. to process personal data on behalf of its customers. A subprocessor is a third-party data processor engaged by SquawkVoice.ai who has or may have access to or process customer data. This list is published to comply with our obligations under SOC 2 and applicable data protection laws.
| Subprocessor
|
Purpose
|
Data Processed
|
| Google Cloud Platform (GCP)
|
Application hosting and data storage
|
Customer audio files, transcripts, metadata, configuration content, logs, account information
|
| OpenAI
|
Natural language understanding and model inference
|
Text prompts, structured request data, text derived from call transcripts
|
| Deepgram
|
Speech-to-text transcription (ASR)
|
Audio required for transcription and resulting text transcripts
|
| ElevenLabs
|
Text-to-speech synthesis (TTS)
|
Text prompts used to generate synthesized audio
|
| Twilio
|
Telephony and call routing
|
Caller ID, phone numbers, call routing metadata, audio required for call delivery
|
| Stripe
|
Payment processing
|
Tokenized payment information and billing metadata
|
| Munsit
|
Arabic speech-to-text transcription (ASR) and text-to-speech synthesis (TTS)
|
Arabic audio required for transcription, resulting text transcripts, and text prompts used to generate synthesized audio
|
| Inworld AI
|
Text-to-speech synthesis (TTS)
|
Text prompts used to generate synthesized audio
|
For more information or to receive updates regarding our subprocessors, please contact privacy@squawkvoice.ai.
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